Tuesday, March 10, 2015

Greater mail flow transparency with email alerts

Posted: 10 Mar 2015 02:46 PM PDT
Sending and receiving emails is something we all do many times a day, and it nearly always works flawlessly. When something does go wrong, however, it’s not always clear that there is even a problem and, once identified, it can be very difficult to determine the problem’s root cause.

With today’s launch, we’re adding greater transparency for Google Apps admins into any mail flow issues that arise with Email alerts. These alerts can be managed by admins in the Admin console and will trigger email notifications to super admins (or other designated recipients) around the following potential mail failures (see Help Center for more details):
§ Exchange journaling failure
§ Smarthost failure
§ TLS failure

Mail flow notifications can be managed in the Admin console under the Reports > Manage Alerts > Email section.

Release track:
Rapid release and Scheduled release

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